VOCOLLECT AND CARREFOUR CREATE COLLABORATIVE THINK TANK TO FURTHER ENHANCE OPERATIONAL EXCELLENCE VIA VOICE
Paris and Pittsburgh, February 1 2011 - Vocollect, Inc., the world leader in voice-centric systems for mobile workers, has joined forces with Carrefour, the second largest retailer worldwide and largest European retailer, to optimize the performance of Carrefour’s global supply chain. This partnership, ‘Le Comite Innovation Logistique et Technologique au Service de L’Excellence Operationnelle,’ (CILTEO), is a new collaborative 'think tank' between Vocollect, Carrefour, technology partner Zetes and various experts designed to share knowledge in trade and good business practices and to envisage together the needs and opportunities for voice solutions that support the operational and business objectives of the business.
Insights developed from these sessions will enable Carrefour to address key strategic goals and performance metrics associated with its global supply chain growth. In turn, these sessions will enable Vocollect to create the most innovative solutions possible to support Carrefour’s needs.
“Over a two-year period, Carrefour has launched a comprehensive transformation program. Our think tank (CILTEO) includes leading companies in their market (Vocollect, Carrefour, and other logistics service providers), combining professional expertise and global coverage. Our objectives are common: to develop innovative solutions that enable everyone to improve operational efficiency, to reduce costs and to strengthen our market leadership, “said Luc Layec, Carrefour Corporate Logistics Director.
“Vocollect and our partner Zetes always strive to help customers successfully address key business challenges. The CILTEO think tank provides an excellent opportunity to help us build an even closer relationship with our customer so that we can formulate the best voice-centric solutions to help Carrefour achieve its business goals, “ said Joe Pajer, president and CEO of Vocollect. “This committee creates the means to allow Carrefour and its operations around the world to achieve increasing value from their supply chain,“ he said. The group’s objectives are to:
• Share knowledge and expand the number of improvement ideas to accelerate supply chain goals
• Keep pace with the many evolutions in the supply chain
• Pursue a common vision on the types of innovations that are pivotal to achieving Carrefour’ strategic goals
• Develop technology innovations which improve operational effectiveness and reduce costs
• Provide ongoing best-practices education to voice users
“CILTEO is the fruit of a collaboration between Carrefour and Vocollect initiated 10 years ago in France. It is a great privilege for Vocollect to benefit from the insights of one of the largest world players in distribution circles,” said Mehran Bachan, Vocollect southern region manager.
Vocollect, Inc. is the leader in creating and providing voice-centric solutions for mobile workers in distribution and warehouse environments worldwide. The speech recognition software and extreme recognition accuracy of in-vocabulary speech helps customers achieve a higher level of business performance through voice. Every day over 300,000 workers worldwide use Vocollect’s comprehensive voice solutions to distribute more than $3 billion in goods from distribution centers and warehouses to customer locations. A global team of over 2,000 supply chain reseller and channel partner experts supports Vocollect Voice offerings. Vocollect VoiceWorld Suite integrates with all major WMS and ERP systems, including solutions from SAP AG, and supports the industry’s leading mobile computing devices. For more information, visit www.vocollect.com
Vocollect®, Vocollect Voice® and Vocollect VoiceWorld Suite™ are trademarks of Vocollect, Inc. All rights reserved.
About The Carrefour Group
The Carrefour Group, the world’s second largest distributor and the largest European distributor, has operated for more than 40 years as a partner in the everyday life of more than 20 million customers in Europe, Asia and Latin America. With 475,000 employees worldwide, the company relies on an innovative strategy of hypermarkets, supermarkets, discount stores, convenience stores, and cash-and-carry outlets to offer its customers the lowest prices for a wide range of products and services. The Carrefour Group currently operates over 15,500 stores in 33 countries.